Shipping Policy

At Merchant Hoards, we aim to provide a seamless and efficient shipping experience for our customers. Here are the details of our shipping policy:

Shipping Charges:

Orders below £50: A flat shipping fee of £5.99 will be applied at checkout.
Orders £50 and above: Enjoy free shipping on all orders over £50. This will be automatically applied at checkout.

Processing Time:

Orders are typically processed within 1-2 business days.
You will receive a confirmation email with tracking information once your order has been dispatched.

Delivery Times:

Standard delivery usually takes 3-5 business days after your order has been processed.
Delivery times may vary based on your location and any unforeseen postal delays.

International Shipping:

Currently, we only offer shipping within the UK. Please stay tuned for updates on international shipping options.

Tracking Your Order:

Once your order is shipped, you will receive an email with tracking details. You can use this information to monitor the status of your delivery.

Shipping Issues:

If you experience any issues with your shipment, such as delays or lost packages, please contact our 24/7 customer support team. We are here to assist you and ensure your order reaches you promptly.

Returns and Exchanges:

For information on returns and exchanges, please refer to our Return Policy. We offer a 30-day return window for all orders.

Thank you for choosing Merchant Hoards. We appreciate your business and strive to provide you with the best shopping experience possible. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.